Website Care

Done-for-you hosting, maintenance & security.

Reliable hosting, maintenance & security is extremely important for the longevity of your website. Just like a car, your website will need long-term care and attention. Say goodbye to DIY and let me take care of everything for you so that you can focus on doing what you do best – running and growing your business.

Silver

$49/month (ex GST)

Premium, Managed Hosting

Maintenance

  • Daily backups
  • Software updates
  • Weekly security scans
  • 24/7 uptime monitoring

Gold

$99/month (ex GST)

Premium, Managed Hosting

Maintenance

  • Daily backups
  • Software updates
  • Daily security scans
  • 24/7 uptime monitoring
  • Monthly optimisation

Platinum

$299/month (ex GST)

Premium, Managed Hosting

Maintenance

  • Daily backups
  • Software updates
  • Daily security scans
  • 24/7 uptime monitoring
  • Monthly optimisation
  • Monthly reporting
  • Annual website review

Support

  • Ad-hoc support and done-for-you content updates at discounted rate.

Support

  • 1 hour included support and done-for-you content updates each month. ($150 value)
  • Discounted rate for additional support and updates.

Support

  • 4 hours included support and done-for-you content updates each month. ($600 value)
  • Discounted rate for additional support and updates.

Silver

$49/month (ex GST)

Premium, Managed Hosting

Maintenance

  • Daily backups
  • Software updates
  • Weekly security scans
  • 24/7 uptime monitoring

Support

  • Ad-hoc support and done-for-you content updates at discounted rate.

Gold

$99/month (ex GST)

Premium, Managed Hosting

Maintenance

  • Daily backups
  • Software updates
  • Daily security scans
  • 24/7 uptime monitoring
  • Monthly optimisation

Support

  • 1 hour included support and done-for-you content updates each month. ($150 value)
  • Discounted rate for additional support and updates.

Platinum

$299/month (ex GST)

Premium, Managed Hosting

Maintenance

  • Daily backups
  • Software updates
  • Daily security scans
  • 24/7 uptime monitoring
  • Monthly optimisation
  • Monthly reporting
  • Annual website review

Support

  • 4 hours included support and done-for-you content updates each month. ($600 value)
  • Discounted rate for additional support and updates.

Frequently asked questions

Can I pay annually and get a discount?

Yes! With an annual plan you get 2 months free. ie, the Silver plan is only $499 for the year. 

Are there any cancellation fees?

Nope! My website care plans are monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for.

Please note: if you choose to cancel your care plan, you will need to assume complete responsibility for managed hosting, regular website updates, security monitoring, backups and other services laid out in this plan by reviewing my liability clause which releases me from any involvement if/when your website is breached, hacked or performs slowly due to lack of proper optimization.

Do you offer just hosting or just maintenance?

The short answer is no, because you really want the two working hand-in-hand with each other for best results.

Attempting to maintain a website on bad hosting is not recommended, and investing in good quality hosting but ignoring maintenance isn’t recommended either.

 

What if my site gets hacked?

I have never had a site get hacked while on one of my care plans. In the extremely unlikely event that your website is breached or hacked in any way while on one of my care plans, I will take full responsibility and will rectify the situation immediately. There will be no additional costs and you will not need to do a thing.

What's included in my monthly time?

Your monthly time covers any content updates or changes to your website. For example, adding new projects, updating contact information, team members, etc.

Please note: The allotted monthly time is for work or updates on your existing website and cannot be used for other projects or to add major new features to your website (eg a blogging platform). If you require a major update or have a new project, I’m more than happy to have a chat and arrange a quote.

Does my monthly update time roll over?

No, sorry. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.

What if I need more time for support and content updates?

I’ll always try to get your updates done within your plan’s allotted time to save you money. If you have a lot of updates, I’ll give you an estimate of how much time everything will take to complete, and the option to carry any additional work over to the next month. If you choose to go ahead, any additional work will be done at a special discounted rate (30% off) available only to my care plan clients.